Refund policy

30-Day Money-Back Guarantee

At RYZE Superfoods, we stand behind the quality of our organic functional mushroom coffee, matcha, and superfood creamers. If you are not completely satisfied with your first order, we offer a hassle-free 30-day money-back guarantee from the date of delivery.

Eligibility for Returns & Refunds

• First-Time Orders: Enjoy a full refund within 30 days of delivery if you don't love your first RYZE experience.
• Repeat Orders & Bundles: Unopened items in their original packaging may be returned within 30 days of delivery for a full refund.
• Damaged or Incorrect Items: Please inspect your order upon arrival and contact us immediately at thisont204@gmail.com with your order number and a photo if an item is defective, damaged, or incorrect.

How to Request a Refund

To initiate a return or refund, please email our Customer Care team at thisont204@gmail.com with your order number and reason for return. Our team will respond within 1–2 business days with return instructions.

Refund Processing

Once your return is received and inspected (or your guarantee claim is approved), we will notify you and automatically issue a refund to your original payment method within 5–7 business days. Please note that your bank or credit card company may take additional time to post the refund.

Contact Us

RYZE Superfoods
Email: thisont204@gmail.com
Address: 2106 Randall Dr, Bellevue, NE 68005, United States